Below is a list of the common questions users have asked while using the Acclaim Intraoral Camera.
- What are the computer requirements for the Acclaim?
- What software can be used with the Acclaim?
- Is the Acclaim network compatible?
- What comes with the Acclaim?
- What are my output choices with the Acclaim?
- What are the benefits of USB 2.0 compared to Fire Wire?
- Why not a direct USB connection from the camera to the CPU?
- Does the Acclaim have a focal ring on the handpiece?
- What type of light source does the Acclaim use?
- How can I capture images with the Acclaim?
- Does the Acclaim have sheaths?
- The Acclaim looks similar to other cameras on the market, who makes the Acclaim?
- Can I clean the Acclaim handpiece with a cold sterilant?
- What is the color temperature of the camera system?
- What is the warranty on the Acclaim?
- How and when can I get an in office demonstration of the Acclaim?
- I am an imaging software provider and would like my company listed on your approved list. How can I get listed?
1. What are the computer requirements for the Acclaim?
| CPU Speed: |
Pentium-4, 2 GHz or higher |
| Operating System: |
Windows 2000 Service Pack 4 or Window XP Service Pack 1 with Microsoft knowledge base KB822603 update DirectX 9 compliant streaming video software application installed
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| System RAM: |
256 MB |
| CD ROM Drive: |
24X or higher |
| Monitor: |
SVGA 17" with 800 x 600 resolution or higher |
| Video Display Adapter: |
16 MB video card with 800 x 600 pixel resolution and 32-bit color |
| USB Port: |
Must be USB 2.0 high speed port |
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2. What software can be used with the Acclaim?
 Download Authorized Imaging Software Vendors List.
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3. Is the Acclaim network compatible?
Yes.
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4. What comes with the Acclaim?
Download Acclaim System Parts sheet.
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5. What are my output choices with the Acclaim?
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6. What are the benefits of USB 2.0 compared to Fire Wire?
USB 2.0 is found more commonly, it is faster (480mbps vs. 400mbps) and less expensive than Fire Wire.
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7. Why not a direct USB connection from the camera to the CPU?
Your connection distance between computer and camera is then limited and it allows for only one means of connection.
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8. Does the Acclaim have a focal ring on the handpiece?
No. With the Acclaim true lens system, everything between 6mm and 50mm is automatically in focus.
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9. What type of light source does the Acclaim use?
Acclaim uses 7 Ultra Brite White LED's rated for 100,000 hours of use.
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10. How can I capture images with the Acclaim?
If using the Acclaim through a computer, simply press one of the buttons on the handpiece for easy freezing and saving. If using the Acclaim without a computer, utilize the supplied footswitch for effortless capturing.
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11. Does the Acclaim have sheaths?
Yes, the Acclaim has disposable one use sheaths supplied with the camera that are optically clear at the tip so there is no image distortion.
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12. The Acclaim looks similar to other cameras on the market, who makes the Acclaim?
Air Techniques has been proudly serving the dental community as a manufacturer of everything that it sells. The Acclaim is just the latest in a line of those products.
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13. Can I clean the Acclaim handpiece with a cold sterilant?
Yes. (Please refer to the Operators Manual for specific recommendations.)
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14. What is the color temperature of the camera system?
The color temperature of the white LEDs has a range based upon the chromaticity values of each individual LED. However, the color temperature will typically average at approximately 6,500 degrees Kelvin.
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15. What is the warranty on the Acclaim?
The Acclaim is warranted for a period of 24 months.
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16. How and when can I get an in office demonstration of the Acclaim?
Contact your local, authorized Air Techniques dealer to set up an appointment.
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17. I am an imaging software provider and would like my company listed on your approved list. How can I get listed?
In order to be listed as an approved software vendor for use with the Acclaim camera, Air Techniques requires an in house test of your software’s compatibility and capability. To arrange for testing please send a fully licensed copy with all necessary registration numbers or keys to:
Air Techniques, Inc.
Attn: Gilbert Frellick – Acclaim Software Verification
70 Cantiague Rock Rd., P.O. Box 870
Hicksville, NY 11802
Please be sure to include all contact information with your submission. Upon conclusion of testing you will be contacted to verify the results and confirm the information that will be posted to our list.
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