FAQs
 

If your question is not listed below, please contact our customer service department.

Toll Free in the US and Canada: 1-800-AIR TECH(247-8324)
Monday through Friday, 8:00 a.m. – 8:00 p.m. (EST)

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CamX Triton, Elara, and Spectra Intraoral Cameras have been engineered to not require a foot pedal. The capture buttons placed on the camera will take the picture without having to use the computer mouse or a foot pedal.

CamX Triton is a HD Intraoral Camera with interchangeable head system, autofocus and real HD resolution. The interchangeable heads allow you to quickly change between caries diagnosis and intraoral imaging. CamX Elara is an Intraoral Camera and CamX Spectra is the only caries detection aid that use fluorescence technology to visualize and discover caries, plaque and calculus with a tangible color and numerical overlay to assist in documentation and proposed treatment plans.

No worries, with every camera purchase a Dental Dealer Representative will install the software to your free of charge.

If you experience difficulties, we are only a phone call away. Please call us toll free at 1-800-Air Tech (247-8324) Monday through Friday, 8:00 am – 7:00 pm (EST).

Yes, it will work. Our camera includes DBSWIN Imaging Software which allows you to see the image and capture and save the images into your patient’s record.

No, CamX Triton HD, Elara, and Spectra is a wired camera, which means you will need to have a computer with a USB 2.0/3.0 port (or a laptop) near the chair. Camera comes with an 8 ft. long USB 2.0 cable. Please be noted that wireless cameras may cause interference and image quality will never be as good as that of wired cameras.

CamX Elara is listed with the FDA as a Class I medical Device.  CamX Spectra and CamX Triton HD are cleared with the FDA as a Class II Device.

CamX Triton, Elara, and Spectra Intraoral Camera is supported in most TWAIN Complaint Dental Imaging software solutions.  For reference, here is a list of the some of the common software programs used by our customers:

Adstra Imaging Gendex VixWin
Apteryx Kodak KDI
Curve Dental Patterson Eaglesoft
Dentrix Image Patterson Imaging
Dexis TigerView Imaging
DBSWIN Imaging Visix Imaging

The minimum system requirements necessary to operate CamX intraoral cameras are listed below.

Hardware and software

The PC and its components (monitor, printer, etc.) must be set up according to IEC 60601-1 (EN60601-1) if they are operated within the vicinity of the patients (up to 1.5 m away from the patient examination area). The safety requirements of the PC system may differ depending on the combination with other peripheral equipment (scanner, intraoral X-ray imaging system). Further information can be found in the user manuals or may be derived from regulations valid for the system installation location.

IMPORTANT:

The following information merely states the requirements for the computer system. The function of Air Techniques hardware and software might still be impaired as a result of peculiarities of the customer’s hardware and software landscape even if these system requirements are met. In these cases, Air Techniques assumes no liability for ensuring the trouble-free operation of the Air Techniques hardware/software. If additional systems are connected up to the PC, these system requirements may change. Take the system requirements of all connected systems into account.

Minimum Computer System Requirements

CPU: ≥ Intel Pentium IV compatible, 1.4 GHz
RAM: ≥ 1 GB (2 GB recommended)
Operating system: Microsoft Windows 7, 32-bit (from Home Premium)

 

Microsoft Windows 7, 64-bit (from Home Premium)

 

Microsoft Windows 8.1, 64-bit (not Windows RT)

 

Microsoft Windows 10, 64-bit

Hard disk: Workstation (without database) ≥50 GB

 

Memory requirements of the database depend on the number of images taken at the office. (Approximately 1 MB per image.)

Drive: DVD-ROM
Graphics board: Resolution ≥ 1024 X 768 Depth of color 32-bit, 16.7 million colors
Diagnostic monitor: In accordance with DIN V 6868-157, room class 5 or 6 (according to requirement)

 

We recommend the use of the following diagnostic monitors (fulfill DIN V 6868-157, room class 5 and 6):

-EIZO RX340

-BARCO Nio Color 2MP HE (MDNC-2221 HE)

If it supports TWAIN (scanners), yes.  Most dental imaging applications will be able to use the camera via the TWAIN interface we provide with our cameras at no additional cost.  We are interested in hearing from you about your dental imaging application and working with you to provide support if we don’t already have it.

There is no limit to the number of operatories the drivers and TWAIN interface can be installed on.

Most of our customers realize that given how affordable CamX Triton HD, Elara, and Spectra is, one camera per operatory makes a lot of sense considering the time spent removing, moving and inserting the camera in a different room.

Air Techniques has a captivating history dating back to 1962. Over the years, Air Techniques is committed to producing high quality products, innovative new technology and unparalleled customer satisfaction. Our intraoral product’s origins date back to 1994 and will forever remain an ingenious solution that has benefited dental professionals around the world for over years.

Many of these products have become recognized standards around the globe. In 2017 Air Techniques introduced CamX Triton HD which has the interchangeable head system allowing the user to easily and quickly change between caries diagnosis and intraoral imaging. Elara is an Intraoral Camera and Spectra is a Caries Detection Aid.

Air Techniques’ equipment is warranted to be free from defects in materials and workmanship from the date of installation for a period as follows:

Product Full System Warranty Period
CamX Cameras 24 months

Yes, CamX Triton HD, Elara, and Spectra Intraoral Camera works on all operating systems 32-bit or 64-bit Windows 7, Windows 8.1 and Windows 10.

Air Techniques is a proud member of: