A Message from Air Techniques on COVID-19 

A Message from Air Techniques on COVID-19 

Amid the COVID-19 pandemic, the health and safety of our customers and employees is of utmost importance to Air Techniques.  We understand that this is a challenging situation with much anxiety for you and your families.  It is with all of this in mind that I feel it necessary to provide you with an update on what Air Techniques is doing to help. 

 

How Do I Get Support?

Our territory managers and customer service specialists are here to provide you with support through phone calls, emails, texts and virtual meetings.  At this point, all in-person office visits from our territory managers will only take place at your request or with pre-arranged approval.

 

You can reach our Customer Service team via email at https://www.airtechniques.com/en/customer-service/ or by phone at

1 (800) AIR TECH (247-8324)

 

What About Training?

Until further notice and once approved by the governor of New York, Air Techniques has postponed all sales and training events at our manufacturing site and academy in Melville.  We are continually monitoring the situation and will be in regular contact to provide updates as this pandemic unfolds.

 

In the meantime, as we are being asked to self-isolate and keep our social distances, Air Techniques is looking at innovative ways to stay in touch and offer out of the box training solutions.  We are in the process of preparing various webinar training sessions for technicians, sales representatives and inside sales staff who are looking for ways to increase their knowledge on our mechanical, digital and infection control offerings.

 

In the coming days, our Territory Mangers will be reaching out to you with information on the first series of web-based training dates.  These dates will also be made available on our web site and through social media.

 

Air Techniques will continue to stand by our commitment to keep up with the demands of the dental practice and assist our dealer partner in empowering the dental professional every day.  As we wade through the changes that this pandemic creates, will continue to re-evaluate the measures that we have taken and will keep you informed of any further developments.

 

If you have questions, comments or need additional information, please do not hesitate to contact us.

 

Stay Safe and Healthy.

Sylvia Rochon

V-P Sales and Marketing Air Techniques

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